Excelso Roost – Cuckoo Coffee
Last updated: 3/14/2026

Excelso Roost (“we,” “our,” or “us”) operates the website www.excelsoroost.com and sells specialty coffee products under the Cuckoo Coffee brand.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.

By using this website, you agree to the practices described in this policy.

We may collect the following types of information:

When you place an order, create an account, or contact us, we may collect:

• Name
   
• Email address
   
• Phone number
   
• Shipping and billing address
   
• Payment details (processed securely by payment providers)
   

We may automatically collect certain information such as:

• Browser type
   
• Device type
   
• IP address
   
• Pages visited
   
• Time spent on the website
   

This information helps us improve the user experience and website performance.

We use your information to:

• Process and fulfill orders
   
• Provide customer support
   
• Send order confirmations and shipping updates
   
• Improve website functionality
   
• Send promotional emails or updates (only if you opt-in)
   
• Prevent fraud or unauthorized activity
   

We do not sell or rent your personal information to third parties.

Payments made on excelsoroost.com are processed through secure third-party payment providers (such as Stripe, PayPal, or other payment gateways).

Excelso Roost does not store full credit card numbers on our servers.

Our website may use cookies or similar technologies to:

• remember user preferences
   
• analyze website traffic
   
• improve site performance
   

You can disable cookies through your browser settings if you prefer.

If you subscribe to our email list, we may send:

• product updates
   
• promotions
   
• coffee brewing tips
   
• brand news
   

You may unsubscribe at any time using the link included in the email.

Our website may use third-party services such as:

• website analytics tools
   
• email marketing platforms
   
• payment processors
   
• shipping carriers
   

These services may collect or process data according to their own privacy policies.

We implement reasonable security measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure.

Excelso Roost operates internationally. If you access our website from outside the United States, your information may be transferred and processed in countries where data protection laws may differ.

Depending on your location, you may have the right to:

• request access to your personal data
   
• request correction of inaccurate information
   
• request deletion of your personal data
   

To make a request, please contact us.

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.

If you have questions about this Privacy Policy, you may contact us at:

Excelso Roost – Cuckoo Coffee
Website: www.excelsoroost.com
Email: igor@excelsoroost.com
Phone: +1 (813) 850-3875